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Meta Tests Muse AI Agent Calls That Are Actually Made By Humans in a Call Center

By Jason Koebler · 404 Media · September 2026
Meta Tests Muse AI Agent Calls That Are Actually Made By Humans in a Call Center
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""This has potential for so much negative PR. It could portray us as ‘their AI is not good enough so they still need humans’ kind of coverage for this launch.""

Read full essay at 404 Media ↗
Added by @brookedgoodman23
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